Key Performance Indicators

Corporate responsibility

Table of Key Performance Indicators - EMEA

All figures are as at 31 December

 

2019

2018

2017

2016

Responsible Partner

   

 

 

Customer Satisfaction (post-call satisfaction survey)

97%

97%

95%

96%

Responsible Investor

   

 

 

AUM with responsible investment criteria

$32.7bn

$28.8bn

$14.37bn

$12bn

Total number of shareholder meetings

1,022

1,123

1,231

1,329

Meetings opposing management on at least one item

53%

55%

63%

62%

Responsible Employer

   

 

 

Number of training hours per employee per year

11

13

12.5

9

Employee engagement survey response rate

86%

72%

89%

82%

Women on company board1

44%

45%

40%

33%

Women on Business Management Committee (Exec-Co)

36%

42%

40%

29%

Women in senior management (Executive level)

18%

20%

17%

20%

Women investment professionals

32%

26%

27%

29%

Women employees in total

39%

37%

36%

36%

Gender pay gap2

Mean: 30.4%
Median: 27.8%

Mean: 30.9%
Median: 25.4%

Mean: 29.1%
Median: 25.4%

N/a

Bonus pay gap2

Mean: 68.7%
Median: 65.0%

Mean: 68.2%
Median: 59.3%

Mean: 69.1%
Median: 66.4%

N/a

Responsible Citizen

   

 

 

Corporate donations to charity3

£266,754

£256,737

£252,590

£258,372

Employees participating in payroll giving (UK only)

4.3%

4.5%

3.4%

7.9%

Employees taking part in organised volunteering

50%

49%

49%

45%

Tonnes of CO2 emissions per FTE: Scope 1, 2 and 3 (market based)

1.35

1.65

1.41

1.72

Water use (m3)

1,252

1,233

1,109

1,012

 

1 Threadneedle Asset Management SARL.
2 Threadneedle Management Services Limited is the UK employing entity for Columbia Threadneedle Investment’s UK business. Pay gap data is based on hourly rates as at 5 April, bonus gap data is for the 12 months to 5 April.
3 Comprises donations from Columbia Threadneedle Foundation and additional corporate donations.